Account Research

1---2name: account-research3description: "Research a company using Common Room data. Triggers on 'research [company]', 'tell me about [domain]', 'pull up signals for [account]', 'what's going on with [company]', or any account-level question."4---5 6# Account Research7 8Retrieve and synthesize account information from Common Room. Handles four interaction patterns: full overviews, targeted field questions, sparse data situations, and combined MCP data + LLM reasoning.9 10## Step 0: Load User Context (Me)11 12Before researching any account, fetch the `Me` object from Common Room. This provides:13- The user's profile, title, role, and Persona in CR14- The user's segments ("My Segments")15 16Default all queries to the user's own segments unless the user explicitly asks for a broader view. This keeps results scoped to their territory.17 18## Step 1: Identify the Interaction Pattern19 20Determine what the user actually needs before deciding how much data to fetch:21 22**Pattern 1 — Full Overview:** "Tell me about Datadog" / "Summarize cloudflare.com"23→ Fetch the full field set and produce a structured briefing.24 25**Pattern 2 — Targeted Question:** "Who owns the Snowflake account?" / "Is acme.io showing buying signals?" / "What's the employee count for notion.so?"26→ Fetch only the relevant field(s). Return a direct, concise answer — do not produce a full brief for a simple question.27 28**Pattern 3 — Sparse Data:** "Tell me about tiny-startup.io"29→ If Common Room has limited data for an account, say so honestly: "There is limited information available for this account." Never speculate or fill gaps with generic statements.30 31**Pattern 4 — Combined Reasoning:** Fetch structured MCP data, then layer in LLM analysis — e.g., "Stripe has 8,000 employees and is hiring heavily for AI roles. Based on your ICP of 1k–10k fintech companies, this is a strong fit."32 33## Step 2: Look Up the Account34 35Search Common Room for the account by domain or company name. Exact match first; if no result, try partial match and confirm with the user before proceeding.36 37## Step 3: Fetch the Right Fields38 39Use the Common Room object catalog to see available field groups and their contents. For full overviews, request all field groups. For targeted questions, request only what's relevant.40 41**Key field groups to know about:**42- **Scores** — always return as raw values or percentiles, never labels43- **Summary research** — RoomieAI output; often the richest qualitative signal44- **Top contacts** — sorted by score desc; use communityMemberID for full lookups45 46**Choosing what to fetch:**47 48| User query type | Fields to request |49|-----------------|------------------|50| Full account overview | All field groups |51| "Who owns this account?" | Company profiles & links, CRM fields |52| "Is this company a good fit?" | Key fields, scores, about |53| "What signals is this account showing?" | Scores, summary research, CRM fields |54| "Who are the top contacts?" | Top contacts |55| "What does RoomieAI say about them?" | Summary research, all research |56| "Find engineers at this account" | Prospects (with title filter) |57 58## Step 4: Web Search (Sparse Data Only)59 60Common Room is the primary data source. Do not run web search when CR returns rich data.61 62When CR data is sparse (Pattern 3 — few fields returned, no activity, no scores), run a targeted web search to fill gaps:63- `"[company name]" news` — scoped to the last 30 days64- Look for: funding rounds, acquisitions, product launches, executive changes, press coverage65 66If the user explicitly asks for external context or recent news, run web search regardless of data richness.67 68## Step 5: Apply Reasoning (Pattern 4)69 70When the user's question invites synthesis — not just data retrieval — layer in analysis:71- Compare account data to known ICP criteria from session context72- Identify fit signals (size, industry, tech stack, hiring patterns)73- Note timing signals (funding, trial status, recent activity spike)74- Frame insights as clearly derived from data, not assumed75 76When the user's company context is available (see `references/my-company-context.md`), position findings relative to the user's value proposition and ICP.77 78## Step 6: Produce Output79 80Only include sections where Common Room returned actual data. Omit sections entirely rather than filling them with guesses.81 82**Full overview (when data is rich):**83 84```85## [Company Name] — Account Overview86 87**Snapshot**88[2–3 sentences: what they do, plan/stage, relationship status]89 90**Key Details**91[Employee count, industry, location, domain, funding — from key fields]92 93**CRM & Ownership** [If CRM fields returned]94[Owner, opp stage, ARR]95 96**Scores** [If scores returned]97[All available scores as raw values or percentiles]98 99**Signal Highlights** [If activity/signals exist]100[3–5 most important signals with dates]101 102**Top Contacts** [If contacts returned]103[Name | Title | Score — top 5 sorted by score desc]104 105**RoomieAI Research** [If summary research is non-null]106[Summary research output; list all available research topic names]107 108**Recommended Next Steps**109[2–3 specific, signal-backed actions]110```111 112**Targeted question:** 1–3 sentence direct answer. No full brief needed.113 114**Sparse data (few fields returned, most sections would be empty):**115 116```117## [Company Name] — Account Overview (Limited Data)118 119**Data available:** [List exactly what Common Room returned]120 121[Present only the returned fields]122 123**Web Search**124[Findings from web search — or "No significant recent news found"]125 126**Note:** Common Room has limited data on this account. The account may need enrichment in Common Room.127```128 129## Quality Standards130 131- Scores must always be raw values or percentiles — never categorical labels132- For targeted questions, answer precisely and don't over-deliver133- Be explicit when data is missing or stale — don't speculate134- Keep full briefings readable in 2–3 minutes135- **Every fact must trace to a tool call** — don't include data not returned by Common Room136 137## Reference Files138 139- **`references/signals-guide.md`** — signal type taxonomy and interpretation guide